Bb General

Does your MAC unzip .zip files automatically?

When you download a .zip file in Safari on your MAC, does it unzip automatically?  This can be problematic if you are downloading .zip files for later use (such as future import into Blackboard).  There is a setting that you can change to prevent Safari from automatically unzipping the file: Open Safari. From the Safari […]

Bb Notices - OLD

PDF files are blank and can’t be downloaded on a Mac in Firefox

Description: Users have been experiencing difficulties with viewing/downloading/accessing PDFs in Firefox on a Mac computer.  A user clicks a link to a pdf and either nothing happens, or a new blank tab/window opens.  The PDF is never downloaded or opened.   Product affected: Firefox on a MAC   Reported: 9/11/12   Vendor response: reference information […]

Bb Notices - OLD

Cookies Disabled Error

Description: One student reported to me that she was not able to gain access to the weekly journal section.  What happens (she showed it to me) is when she clicks on “view,” the message “cookies disabled” shows up.  She tried with Firefox and Safari.    Product affected: Blackboard Learn Campus Pack Wiki/Blog   Reported: 9/11/12 […]

Bb Notices

Scroll bar does not appear in Grade Center

Description: Scroll bar does not appear in grade center making it difficult to mange columns on the right margin. Product affected: Blackboard Learn Grade Center Windows Operating Systems (XP, Windows7) Reported: 4/13/12 Vendor response: knowledge base Problem resolved: If you encounter this issue, you need to make a change to the scroll bar size setting. […]